Business and Operations Excellence for all.
Arrow88 is a business solutions provider that offers a range of services to help organizations achieve their goals. Our team of experts is passionate about assisting businesses in improving their processes and enhancing their knowledge and skills. We specialize in operational excellence, quality management systems, marketing, automation, and financial literacy. Our values of innovation, collaboration, empowerment, and integrity are at the core of everything we do. We aim to deliver exceptional service to our clients worldwide, and we invite you to start your journey with us today.
Quality
Our Quality Management System training course offers a comprehensive approach to enhancing your organization’s overall performance by emphasizing quality and customer satisfaction. In this course, you will learn how to implement a quality management system that aligns with ISO 9001:2015 and 14001:2015 standards, ensuring efficient and effective operations.
Our expert trainers will guide you through practical case studies, interactive sessions, and hands-on exercises to help you master key concepts and apply them to your organization. Enroll today and take the first step towards improving your business processes and customer satisfaction.
This one-day course which will create awareness among all the employees will help the organization prepare for QMS certification. It covers the definition, clauses, and requirements, and audit cases for ISO 9001:2015
This one-day course which will create awareness among all the employees will help the organization prepare for QMS certification. It covers the definition, clauses, and requirements, and audit cases for ISO 14001:2015
This one-day course which will enhance the auditors’ skills in auditing to comply ISO clauses. It covers clauses, responsibilities, setting the scene and implementation.
This one-day workshop aims to orient the participants of the educational institutions on the basic concepts of Total Quality Management (TQM) and ISO 9001:2008. It will also include discussions on the requirements of ISO 9001:2015 and how it is applied to an educational institution.
Operational Excellence
Our Operational Excellence training course is designed to equip you with the knowledge and skills needed to improve your business operations. You’ll learn about key concepts such as root cause analysis, continuous improvement, and statistical quality control. By mastering these concepts, you’ll be able to identify and eliminate inefficiencies, reduce costs, and increase customer satisfaction. Our course will help you become a valuable asset to any organization seeking to optimize its operations and achieve long-term success.
This two-day course is intended for the managers to attain operational excellence. It will cover the different methods of determining the root causes of problem and will lead to solution.
This one-day course intended to aid managers to attain operational excellence. It covers the Plan-Do-Check-Act cycle, enhancing the managerial skills on moving through the different phases of transforming materials into output.
This two-day course, intended for Managers/Supervisors who are involved in the development and implementation of Statistical Process Control System, aims to provide the participants with the understanding of the concepts and principles of Statistical Process Control (SPC). It will discuss how to use SPC in developing an effective and efficient Process Control System to continuously satisfy standards and specifications.
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Continual Improvement
Continuous improvement is essential for businesses to stay competitive and relevant in the ever-changing market. Our training course teaches the importance of continual improvement and the necessary tools to achieve it. You will learn about the key concepts of Lean and Six Sigma, and how to implement them effectively in your organization. The course will also cover customer service programs to improve the overall experience for your clients. Enroll in our course and gain the skills to take your business to the next level.
This one-day course is designed to provide analytical tools to managerial and supervisory employees. This course will help them make better decisions objectively based on analysis of data and information.
This one-day course, intended for managers and supervisors, aims to provide the participants with the Japanese-developed concept of housekeeping. This concept has been proven effective to help companies be more organized and improve quality of work.
This one-day course, intended for Managers, Supervisors, Customer Service personnel, aims to provide the participants with the understanding of the concepts and principles of customer service. It will also discuss how to improve customer communication, efficient handing of customer feedback, including identifying personalities and how to handle them, and identifying means of meeting and enhancing customer satisfaction and retaining them.
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Marketing
Looking to expand your knowledge and skills in marketing? Our training course covers the essential concepts needed to excel in today’s dynamic business landscape. From mastering customer service and service quality to basic sales and negotiation techniques, we’ve got you covered. You’ll also learn about service recovery and service marketing, all of which are crucial components of a successful marketing strategy. With our expert instructors and practical approach, you’ll gain the confidence and knowledge you need to take your marketing skills to the next level. Enroll now and start your journey to becoming a marketing expert!
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Industrial Automation
Industrial Automation is a comprehensive training course that covers the fundamental concepts of electro-pneumatics, instrumentation, process controls, and programmable logic controllers (PLCs). Designed for professionals who want to enhance their skills in automation technology, this course will equip you with the knowledge and skills to design, install, and maintain automated systems in various industries. Through hands-on training, you will learn how to troubleshoot and optimize industrial processes, improve production efficiency, and reduce downtime. With the increasing demand for automation in today’s industries, mastering the concepts of industrial automation is critical to your success.
The course covers concepts and practical approach involving Sensors, Instruments, Controllers and Actuators, System Integration, I/O devices wiring, including ON/OFF Controller and PID Controllers programming fundamentals. The participants will be involved with exercises using basic Piping and Instrumentation Diagrams and integration of various controls with various Process Controls application. Simulation software will be utilized for the exercises
The course covers concepts and practical approach involving basic Programmable Logic Controllers system integration, I/O devices wiring, including Programmable Logic Controllers programming fundamentals in accordance to the international standards such as IEC and ANSI. The participants will be involved with exercises using basic Programmable Logic Controllers interfaced with various PLC application modules as well as PLC programming and simulation software.
Financial Literacy
Financial literacy is a vital skill for both individuals and businesses. Our course covers essential topics such as budgeting, financial planning, and investment strategies. By enrolling in this course, you will gain valuable knowledge to make informed financial decisions and develop a strong foundation in financial literacy. You will also learn how to create a healthy money mindset and build a successful financial future. Don’t miss this opportunity to improve your financial literacy and secure your financial wellbeing. Join us today and take control of your financial future.
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Business Process Improvement
We aid in improving your organizational business processes. We start from scrutinizing specific methods that contribute to excessive costs, to improving the processes, and setting standard times for the operations.
